Join the HERO Team: Build Your Career with Us
At HERO Managed Services, we’re more than just an IT and cybersecurity company—we’re a team of passionate problem-solvers committed to empowering businesses through technology. If you’re driven, innovative, and ready to make an impact, you belong here.
Grow With a Team That Has Your Back
At HERO, we’re building more than just careers—we’re building a community. Join a team that values your ideas, invests in your growth, and celebrates your success every step of the way.
Why Work at HERO?
Innovative Culture: Work with cutting-edge technology and forward-thinking leaders.
Career Growth: Access to continuous learning, certifications, and mentorship.
Competitive Benefits: Health, dental, 401(k), paid time off, and more.
Team-Oriented Environment: Collaborate with passionate professionals who support each other.
Meaningful Impact: Help businesses stay secure and productive in an ever-evolving digital world.
Current Job Openings
Junior / Tier 1 Helpdesk Technician
Location: New Port Richey, FL
Department: Managed Services
Type: Full-Time
The Junior Helpdesk Technician handles the first level support requests that come in from our Clients. They are the first to touch a helpdesk ticket and make sure that the issued is handled quickly and the Client is informed of what to expect every step of the way.
Senior / Tier 2 Helpdesk Technician
Location: New Port Richey, FL
Department: Managed Services
Type: Full-Time
The Senior Helpdesk Engineer handles escalated support requests for the Service Delivery Team. They are assigned the support requests that the Junior Helpdesk Technician can’t handle.
Service Delivery Coordinator
Location: New Port Richey, FL
Department: Managed Services
Type: Full-Time
The Service Delivery Coordinator is the main backbone of the Service Delivery Team, assigning tasks and making sure that all our techs and engineers are working efficiently and scheduled properly to make sure all our work is flowing along nicely and clients are supported.
Technical Account Manager
Location: Tampa, FL
Department: Managed Services
Type: Full-Time
We’re seeking a client-focused Technical Account Manager to deliver tailored IT solutions, ensuring seamless service and long-term client success. You'll be the trusted advisor bridging technical expertise with exceptional customer experience.
Business Development Representative
Location: Tampa, FL
Department: Managed Services
Type: Full-Time
We’re looking for a motivated Business Development Representative to identify new opportunities, generate leads, and drive revenue growth. You'll be the first point of contact, building relationships and setting the stage for long-term partnerships.
Business Development Representative
Location: St Petersburg, FL
Department: Managed Services
Type: Full-Time
We’re looking for a motivated Business Development Representative to identify new opportunities, generate leads, and drive revenue growth. You'll be the first point of contact, building relationships and setting the stage for long-term partnerships.
Business Development Representative
Location: Orlando, FL
Department: Managed Services
Type: Full-Time
We’re looking for a motivated Business Development Representative to identify new opportunities, generate leads, and drive revenue growth. You'll be the first point of contact, building relationships and setting the stage for long-term partnerships.
Life at HERO
At HERO, we believe that when our people thrive, our company succeeds. We’ve created a supportive and inclusive environment where every team member is empowered to grow, take ownership of their work, and make a real impact. Collaboration, respect, and continuous learning are part of our DNA—because we’re building more than a company, we’re building a community.
Empowered
We give our team the tools, trust, and flexibility to do their best work every day. Whether you’re collaborating with clients or innovating behind the scenes, you’ll find a culture that values your ideas, encourages professional growth, and rewards hard work. At HERO, your contributions aren’t just noticed—they’re celebrated.
Family
Life at HERO is about belonging to a team that feels more like family. We work hard, support each other, and have fun along the way. From team-building activities to professional development opportunities, we foster an environment where everyone feels valued, respected, and excited to be part of something bigger.
Ready to experience the HERO difference? Schedule your Free IT & Cybersecurity Assessment Today!
Get peace of mind with expert IT support, cybersecurity protection, and flat-rate pricing—trusted by Tampa businesses for over 20 years.
400 North Asley Drive
Suite 2600
Tampa, Florida 33602
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