Human error is the leading cause of breaches, but education directly reduces that risk. When employees recognize red flags in emails, messages, or web activity, they stop threats before they cause harm. HERO’s program combines instruction with testing—like simulated phishing—to reinforce lessons until they become instinctive. Over time, businesses see measurable results, such as reduced click rates on phishing attempts and improved password hygiene. The cumulative effect is a workforce that is harder to trick and quicker to report suspicious activity. By closing this “human gap,” Security Awareness Training complements technical defenses, making the overall security posture far stronger.