Free IT & Cybersecurity Assessment for Tampa Bay Businesses

Our free IT assessment goes far beyond a quick system check. We perform a thorough review of your entire IT environment, including your network configuration, firewalls, servers, desktops, laptops, and mobile devices. We also evaluate your cybersecurity defenses such as antivirus software, intrusion prevention, multi-factor authentication, and patch management. In addition, we review your backup systems, disaster recovery plan, and compliance posture for industries like healthcare (HIPAA), finance, and legal. The result is a detailed report that highlights vulnerabilities, inefficiencies, and opportunities to improve security, performance, and cost-effectiveness.

The duration of the assessment depends on the size of your business and the complexity of your systems. After the initial discovery call and engagement agreement, we usually begin within a few days. The process itself involves both remote monitoring and onsite visits to ensure we capture a full picture of your IT environment. On average, the entire assessment takes between 7 to 14 days to complete. This allows enough time for us to collect system data, analyze results, verify backup functionality, test security controls, and conduct staff interviews if needed. By the end, you’ll have a complete view of your IT health without feeling rushed or overlooked.

Yes—it is 100% free with no hidden costs, upsells, or obligations. HERO Managed Services provides this at no charge because we believe business owners deserve to know the truth about their IT security and performance before committing to any provider. Think of it as a complimentary health check for your technology. Even if you choose not to work with us afterward, you’ll walk away with valuable insights, a list of recommendations, and a better understanding of your risks and opportunities. Many business owners tell us the report alone is worth thousands of dollars in consulting fees.

Any business that relies on technology can benefit, but we find the greatest value for small to mid-sized businesses in industries where downtime or data breaches carry heavy consequences. Healthcare practices benefit by ensuring HIPAA compliance and protecting patient data. Law firms use assessments to safeguard confidential client files. Financial services firms reduce risk by addressing regulatory concerns. Non-profits often discover ways to stretch limited budgets further by identifying redundant subscriptions or outdated equipment. If your business has recurring downtime, growing security concerns, or just wants peace of mind that your systems are protected, you’re a great candidate for an assessment.

Assessments frequently uncover risks that business owners were completely unaware of. Examples include outdated operating systems that no longer receive security patches, weak or reused passwords that could be exploited, and misconfigured firewalls that leave the network open to outside threats. We also identify backup systems that haven’t been tested, meaning they may fail in a real emergency. On the efficiency side, we often find overloaded servers slowing down applications, old computers draining productivity, and cloud services businesses continue to pay for but no longer use. Each of these issues carries a cost—whether it’s security exposure, lost productivity, or wasted budget—that can be prevented with the right strategy.

Not at all. We understand how important it is to keep your business running smoothly, especially in fast-paced industries like healthcare and legal. Most of our assessment work is performed remotely, using secure tools that monitor and analyze your systems without interfering with day-to-day operations. When onsite work is necessary, such as inspecting hardware or verifying physical security, we schedule it at a time that minimizes disruption for your staff. Our goal is to make the assessment process seamless, unobtrusive, and easy on your team, so you can continue to serve clients or patients without interruptions.

The discovery call is a simple but essential step in the process. It usually takes 20 to 30 minutes and allows us to learn about your business, your current IT setup, and any challenges you’re facing. We’ll ask about the software you use, your industry-specific requirements, any recurring issues you’ve noticed, and your goals for the future. This helps us customize the assessment so it delivers meaningful results instead of generic information. The call is conversational, not a sales pitch—it’s about understanding your needs so we can tailor the assessment to provide real value.

At the conclusion of the process, you’ll receive a detailed, easy-to-understand report. This report outlines what we reviewed, what risks or vulnerabilities were identified, and what steps you should take to address them. We highlight security concerns, compliance gaps, backup failures, performance bottlenecks, and wasted costs. More importantly, we prioritize these findings so you know which items require immediate attention and which can be planned for long-term improvements. Along with the report, we provide actionable recommendations written in plain language—not technical jargon—so business owners can make informed decisions without needing a degree in IT.

HERO Managed Services is more than just another IT provider. We are a Tampa Bay-based team that specializes in helping local businesses strengthen their technology, reduce risk, and prepare for growth. Unlike national firms, we understand the unique needs of industries like healthcare, legal, financial services, and non-profits in this area. Our engineers bring decades of experience in cybersecurity, compliance, cloud solutions, and managed IT services. With HERO, you don’t just get a free report—you get a trusted advisor who can explain the results, guide you through solutions, and partner with you for long-term success. That’s why so many businesses in Clearwater, St. Petersburg, Tampa, and across Florida trust HERO for their IT and cybersecurity needs.