Identity management, often delivered through Azure Active Directory as part of Microsoft Solutions, controls who can access your business systems, data, and applications. It’s essential for security because it ensures that only authorized users—and only from approved devices and locations—can log into your systems. HERO configures identity management to include features like MFA, single sign-on (SSO), and role-based access controls. This improves both security and user experience, reducing the risk of credential theft and unauthorized access. For businesses with remote or hybrid teams, identity management is a critical component of a secure cloud strategy.