Submitting the form is the first step toward starting a partnership with HERO. Once we receive your inquiry, our team reaches out directly to schedule a quick discovery call. This initial call gives us the chance to learn more about your current IT setup, the challenges you’re experiencing, and your overall goals. From there, we can either provide immediate support if you’re dealing with a pressing issue or schedule a more detailed conversation to explore long-term solutions. If you’re interested in our assessment process, we’ll explain what’s included, how we evaluate your systems, and what you can expect in terms of findings and recommendations. Our process is designed to be simple, transparent, and value-driven—we want you to feel confident from the first interaction that HERO is here to help you solve problems, not complicate them.