What exactly is Outsourced IT?

Outsourced IT is a fully managed technology solution where your business partners with an external provider—like HERO—to handle all aspects of your IT infrastructure. This includes user support, cybersecurity, hardware management, cloud services, compliance, and more. Instead of relying on internal staff or piecemeal vendors, you gain a dedicated, professional IT team with enterprise-level tools and processes.

At HERO, we become your complete IT department. Our clients benefit from predictable monthly costs, 24/7 support, and peace of mind knowing every aspect of their technology is covered—from strategy to support. Outsourcing your IT ensures your systems stay secure, scalable, and aligned with your business goals—without the time or expense of building it all yourself.