Is network monitoring included in HERO’s Managed IT Services?

Yes—our 24/7 network monitoring platform is included in all HERO Managed IT and Co-Managed IT plans. It’s a foundational part of how we deliver proactive IT support, minimize downtime, and secure your environment.

For businesses with internal IT teams, our monitoring services can also be delivered standalone in a Co-Managed model—giving your staff the benefit of enterprise-grade alerting and escalation without needing to build or manage it themselves.

Whether you outsource all of IT to HERO or simply need enhanced visibility and responsiveness, our monitoring solution fits seamlessly into your support structure.