Absolutely. Remote IT support plays a critical role in your cybersecurity strategy. HERO’s technicians can remotely:
- Install and update antivirus and anti-malware software
- Configure firewalls and email security settings
- Enforce endpoint encryption and security policies
- Monitor alerts and respond to suspicious activity
- Educate users on phishing threats and safe practices
We also use remote monitoring tools that detect vulnerabilities and risky behavior before they turn into serious problems. Whether it’s patching a known exploit, locking down remote access, or guiding users through MFA setup, we help secure your business from wherever your team works.
Cybersecurity isn’t just a feature of our service—it’s built into every remote session.