Absolutely. Remote IT support plays a critical role in your cybersecurity strategy. HERO’s technicians can remotely:

  • Install and update antivirus and anti-malware software
  • Configure firewalls and email security settings
  • Enforce endpoint encryption and security policies
  • Monitor alerts and respond to suspicious activity
  • Educate users on phishing threats and safe practices

We also use remote monitoring tools that detect vulnerabilities and risky behavior before they turn into serious problems. Whether it’s patching a known exploit, locking down remote access, or guiding users through MFA setup, we help secure your business from wherever your team works.

Cybersecurity isn’t just a feature of our service—it’s built into every remote session.