Yes. Technology doesn’t keep business hours—and neither do we. HERO provides 24/7 outsourced IT support to businesses across Tampa Bay. Our help desk and monitoring systems operate around the clock, staffed by certified engineers who can diagnose and fix problems remotely or onsite. Whether it’s a late-night server alert, a network outage on a Saturday, or a phishing email that needs immediate attention, HERO is always available. We understand that every minute of downtime costs money, so our Tampa-based support team prioritizes speed, accuracy, and clear communication. When you partner with HERO, you never face IT issues alone. You have a dedicated team ready to respond, day or night, 365 days a year.