Best of Florida 20252025-08-27T18:10:23-04:00

Best of Florida 2025 Winner
Book Your Free IT & Cybersecurity Assessment

HERO Managed Services was voted Best of Florida 2025 in the Tampa Bay region for IT & Cybersecurity. Claim your complimentary assessment to uncover risks, reduce downtime, and get a clear roadmap—tailored to your Tampa Bay business.

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HERO Managed Services honored with the Best of Florida award for excellence in IT and cybersecurity.

Recognized for excellence in IT & Cybersecurity

Proud to Be Named Best of Florida 2025 in Tampa Bay!

Award-Winning IT Expertise

Our team was recognized for delivering secure, reliable IT services that help Tampa Bay businesses operate without downtime or disruption.

Trusted by Local Businesses

From healthcare to legal to finance, organizations across the region choose HERO for technology that protects and empowers growth.

Commitment to Security & Compliance

We go beyond troubleshooting—aligning your IT with industry best practices, HIPAA, and compliance standards that safeguard your business.

How Our Discovery Calls Help Your Business

A quick call that sets the stage for your IT assessment.

At HERO Managed Services, every free IT and cybersecurity assessment begins with a short discovery call designed to understand your unique business needs. This call typically lasts 20–30 minutes and gives our Tampa Bay IT experts the opportunity to learn about your current systems, technology frustrations, and long-term goals. During the call, we'll ask about your network setup, common issues like downtime or slow performance, cybersecurity concerns such as phishing or ransomware, and compliance requirements including HIPAA, legal, or financial regulations.

Unlike pushy sales pitches, our discovery calls are consultative—focused on listening to you and tailoring the upcoming assessment around your priorities. This step ensures that when we conduct the full IT assessment, both remotely and onsite, we're addressing the challenges that matter most to your business. By starting with a clear, client-focused conversation, HERO delivers assessments that provide actionable insights, uncover hidden risks, and create a roadmap for stronger, more secure IT.


An IT engineer sitting at a desk, viewing a Zoom meeting with six participants on a computer monitor during a discovery call.

A Thank You to Our Clients

Built on Trust, Powered by Partnership

We are honored and grateful to be named the Best of Florida 2025 in IT and Cybersecurity—and it wouldn't have been possible without you. To our incredible clients throughout Tampa Bay, from Clearwater and St. Petersburg to Tarpon Springs, New Port Richey, and Tampa itself, thank you for trusting HERO Managed Services as your technology partner. This award is more than a recognition of our team's work—it's a reflection of the businesses and organizations we are proud to serve every day.

Your votes and continued confidence in HERO show us that what matters most is building relationships, keeping systems secure, and ensuring technology works as a tool for growth. Whether we're helping a local healthcare practice stay HIPAA compliant, securing a law firm's client data, supporting a nonprofit's remote workforce, or optimizing the networks of small businesses across the region, our mission is simple: deliver reliable IT and cybersecurity services that keep Tampa Bay moving forward.

Everything You Need to Know—Answered

Still Have Questions About HERO?

What does it mean that HERO Managed Services won Best of Florida 2025 in Tampa Bay?2025-08-27T17:47:15-04:00

Winning the Best of Florida 2025 award in the Tampa Bay region is a recognition from the businesses and professionals we serve every day. Voted by local clients, this award shows HERO Managed Services is trusted across Clearwater, St. Petersburg, Tampa, and the surrounding communities as the top IT and cybersecurity provider. It validates that our team delivers the proactive support, security, and customer care that businesses in Tampa Bay rely on to stay productive and protected.

How does the Best of Florida award benefit Tampa Bay clients?2025-08-27T17:47:42-04:00

For businesses across Tampa Bay, this award offers peace of mind that you’re working with a provider your peers have already endorsed. When you schedule a free IT assessment with HERO, you’re partnering with a team recognized for excellence right here in the local community. It’s not just statewide recognition—it’s proof that companies in Clearwater, St. Pete, and Tampa have experienced firsthand the difference HERO delivers in cybersecurity, compliance, and reliable IT services.

What is included in the free IT assessment?2025-08-27T17:48:08-04:00

Our free IT assessment provides Tampa Bay businesses with a complete picture of their technology health. We review your network configuration, firewalls, servers, workstations, and mobile devices. We test cybersecurity defenses, including antivirus, patch management, and multi-factor authentication. We also evaluate backups, disaster recovery readiness, and compliance with regulations like HIPAA for healthcare and data privacy for legal and financial firms. The result is a customized report that highlights vulnerabilities, inefficiencies, and opportunities to save money and improve performance.

How long does the IT assessment process take?2025-08-27T17:48:37-04:00

After a quick discovery call, HERO can usually start your assessment within a few days. Because we work with many Tampa Bay businesses, we balance efficiency with thoroughness. Most assessments, which include both remote monitoring and onsite visits, take between 7 and 14 days. This ensures we capture a detailed, accurate view of your systems without disrupting your daily operations in Clearwater, Tampa, or St. Pete.

Why do Tampa Bay businesses trust HERO for IT services?2025-08-27T17:49:06-04:00

Businesses across Tampa Bay—from healthcare practices in Clearwater to law firms in St. Petersburg and professional offices in downtown Tampa—trust HERO because we combine technical expertise with local accountability. Our clients know we’re not a distant call center; we’re a local partner who can respond quickly and understands the challenges of doing business in this region. Being voted Best of Florida 2025 in Tampa Bay confirms that our clients appreciate our proactive support, strong cybersecurity, and commitment to compliance.

Is the IT assessment really free with no obligation?2025-08-27T17:49:33-04:00

Yes. For businesses in Tampa Bay, the free IT and cybersecurity assessment comes with no cost, no strings, and no obligation. We believe in delivering value first, so you can see what we uncover before making any decisions. Whether you’re a small business in Tarpon Springs, a medical practice in Tampa, or a nonprofit in St. Petersburg, you’ll walk away with a clear, actionable roadmap to strengthen your technology—even if you don’t choose HERO as your provider.

What do businesses usually discover during the assessment?2025-08-27T17:50:00-04:00

Most Tampa Bay businesses are surprised by the results. Common discoveries include outdated software, unpatched systems, weak or shared passwords, firewalls that aren’t configured properly, and backup systems that haven’t been tested. On the efficiency side, we often find slow networks, aging computers that need replacing, or cloud services being paid for but not used. By uncovering these risks and inefficiencies, businesses across Clearwater, Tampa, and St. Pete can make smarter, cost-saving decisions about their IT.

How does the discovery call work?2025-08-27T17:50:30-04:00

The discovery call is a simple, 20–30 minute conversation designed to focus the assessment on your business needs. We ask about your IT environment, your current challenges, and your long-term goals. This ensures the assessment is relevant, whether you’re a healthcare practice concerned about HIPAA compliance in Tampa, a law firm in Clearwater protecting client files, or a growing business in St. Petersburg struggling with downtime. The call is consultative, not sales-driven, and sets the stage for a meaningful assessment.

How can Tampa Bay businesses book a free IT assessment?2025-08-27T17:50:58-04:00

Booking is easy. Simply use the form or scheduling widget on this page, and a HERO expert will confirm your discovery call time. Once we connect, we’ll begin the assessment within a few days, combining remote and onsite work to give you a full picture of your IT health. As the Best of Florida 2025 winner for IT and cybersecurity in Tampa Bay, HERO is proud to offer local businesses an award-winning, no-cost assessment that delivers clarity, peace of mind, and actionable results.

More Ways to Partner With HERO

Need Something Else? Explore Fully
Managed or Custom IT Solutions

Not every business needs a co-managed IT solution—and that's okay. At HERO, we offer a range of service models built around how you operate today and where you're headed tomorrow. Whether you're looking to fully outsource your IT to a trusted provider, reduce vendor overhead, or create a hybrid model that blends internal resources with external support, we'll help you design a solution that fits your structure, staff, and goals.

If Co-Managed IT isn't quite right, let's talk about other options like fully managed IT services, strategic consulting, or project-based support. Every plan we build is custom, scalable, and aligned with your long-term vision.

Remote IT Support

  • Fast Issue Resolution
  • 24/7 System Monitoring
  • Secure Remote Access
  • Cost-Effective Support Solutions

Fully Managed IT Services

  • Enhances your existing IT team
  • Flexible support during peak times
  • Access to specialized expertise
  • Maintain internal control and oversight

Co-Managed IT Services

  • Enhances your existing IT team
  • Flexible support during peak times
  • Access to specialized expertise
  • Maintain internal control and oversight

Passionate – Dedicated – Professional

what people are saying

Our clients don't just stay with us—they advocate for us. From rapid response times to strategic technology guidance, businesses across Florida and beyond trust HERO to deliver results that make a difference. Read what real customers have to say about partnering with our team of IT professionals.

Other IT Service Models

Secure by Design, Compliant by Default

When it comes to cybersecurity and compliance, cutting corners isn't an option. HERO is committed to meeting the most rigorous industry standards to protect your business-critical data and systems. We maintain and align with frameworks such as HIPAA, SOC 2 Type II, PCI DSS, NIST 800-53 and CMMC 2.0, ensuring your IT infrastructure supports both operational needs and regulatory requirements. Whether you're in healthcare, finance, or professional services—you can trust HERO to deliver secure, compliant, and fully auditable IT solutions.

Your data is protected. Your compliance is covered.

Ready for a Better IT Experience?

HERO Managed Services delivers more than just support—we provide secure, scalable, and strategic IT solutions designed to help your business grow. Whether you need fully managed IT, co-managed support, or advanced cybersecurity protection, we're here to be your trusted technology partner.