The discovery call is a simple, 20–30 minute conversation designed to focus the assessment on your business needs. We ask about your IT environment, your current challenges, and your long-term goals. This ensures the assessment is relevant, whether you’re a healthcare practice concerned about HIPAA compliance in Tampa, a law firm in Clearwater protecting client files, or a growing business in St. Petersburg struggling with downtime. The call is consultative, not sales-driven, and sets the stage for a meaningful assessment.