Yes—it is 100% free with no hidden costs, upsells, or obligations. HERO Managed Services provides this at no charge because we believe business owners deserve to know the truth about their IT security and performance before committing to any provider. Think of it as a complimentary health check for your technology. Even if you choose not to work with us afterward, you’ll walk away with valuable insights, a list of recommendations, and a better understanding of your risks and opportunities. Many business owners tell us the report alone is worth thousands of dollars in consulting fees.