Beyond cost savings: 5 Undeniable benefits of outsourcing your IT to an MSP

Probably the most oft-cited benefit of outsourcing your IT is cost control, but there are far more important benefits, all of which add value to your organization. However, if your only concern is saving money, you’re not likely to get the service your business needs to grow and adapt during these uncertain times.

Here are five key benefits of partnering with a managed services provider:

1. Reduce complexity

By now, most business leaders recognize the importance of innovation. But innovation also comes at the cost of rapidly increasing complexity. Before long, all those cloud migrations, software licenses, and hardware upgrades become near impossible to manage at scale. Businesses often find themselves losing oversight of their technology environment, which adds substantial operational, legal, and security risk.

MSPs can help reduce complexity by consolidating your IT and helping you maintain visibility over your entire infrastructure.

2. Scale with demand

A decade ago, when you needed to expand your server capacity to accommodate growing demand, you’d have to invest in costly upgrades. Moreover, these would take time to roll out, during which disruption to employees or customers was practically inevitable.

In today’s fast-moving environment, businesses need to be as agile as possible lest they lose ground to more innovative competitors. Partnering with an MSP can augment your existing workforce and help you adopt and maintain scalable technology solutions that adapt seamlessly with demand. For instance, if your company grows and requires more software licenses and IT support, a top-notch MSP has the resources and staff to cater to your needs.

3. Access top talent

There’s a reason why technology leaders often land six-figure salaries: the demand is huge. In fact, there are millions of unfilled positions around the world, particularly in cybersecurity. This presents a huge dilemma to many businesses. Even if they can afford the lofty salaries, it’s often the case that the required talent simply isn’t available. This leaves other employees to tackle issues they’re not best equipped to deal with, thus adding substantial business risk.

Chances are, unless you’re running a large, well-funded enterprise, you don’t need a full-time in-house IT department, anyway. An MSP gives you access to top talent when you need it. If you have network problems or a hardware issue, MSPs usually have a team of experts well versed in various areas of IT ready to troubleshoot and optimize your systems.

4. Innovate quickly

Implementing on-premises IT systems and having an in-house team maintain them is costly and impractical in many cases. Things like upgrades, repairs, and new products and services come at huge financial cost while also being highly disruptive. One example is the fact that so many companies couldn’t find the resources necessary to even upgrade their computers from Windows 7 to Windows 10 before the former’s support life cycle ended in January 2020.

MSPs constantly invest in their services and their delivery infrastructure. That means you get access to the newest tools and optimized processes all for a fixed monthly rate. They also use their connections with tech leaders to implement powerful solutions like internet-based phone systems, cloud productivity software, workflow automation, and so much more.

5. Increase uptime

Unscheduled downtime comes with a raft of direct and indirect costs, ranging from emergency support to damaged brand reputation. If, for example, your website is offline, a potential customer will probably look elsewhere without a second thought. When on-premises systems go offline, they often stay offline for far longer than is healthy for the business, until someone can be called in to address the problem.

Any dependable MSP guarantees a minimum level of uptime in their service level agreement (SLA), typically in the order of 99.99 percent or higher.

Minimizing risk and adding value

In the end, all the above come together to achieve two fundamental goals: reduce business risk and add value to your organization. Instead of IT being a costly burden, it can become a valuable asset that fuels growth. At the same time, having the right team to look after it gives you and your employees the opportunity to focus on what matters most — your customers.

HERO Managed Services crafts tailored IT solutions that align with your unique business goals to increase efficiency and provide maximum value. Schedule your free IT consultation today.